Guest Relations
property management services - spain - property managers
To make sure your guests arrive stress free we can arrange to meet them at the airport with maps indicating the easiest, most direct route to your property.
Alternatively we can meet your guests at the property and welcome them there. This ensures they know where and how everything operates.
For those VIP guests we can make it a special experience and have them chauffeured to and from the airport on arrival and departure.
We can, should you require, place information packs in the property showing places of interest, tourist information and other useful addresses with directions.
For late arrivals we can also leave 'welcome packs'. These include basic things such as milk, bread, cereal, tea, coffee, eggs, etc. This means your clients can have a hearty breakfast the following morning!
For a touch of luxury we can add up-grades to the welcome packs! Champagne, the first hot meal, tickets to a show, chauffeured collection or anything that you would wish to make a stay that bit extra special.
All these services are important factors in encouraging repeat bookings!
